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Phil D

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Latest activity by Phil D
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    Phil D created an article,

    How to raise my stem (Rook/Colt)

    To raise your Rook/Colt handlebars, you will need the following tools: - 5mm allen key In order to adjust it, you will need to first loosen up the 2 bolts holding the stem together on the drive sid...

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    Phil D created an article,

    Shred Rear Rack Installation

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    Phil D created an article,

    My headlight lights up when I press the brakes

    If your headlight is lighting up when you press on the brakes, it is likely that the headlight is wired to the tail light and vice versa. To resolve this, you will need to switch the two connection...

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    Phil D created an article,

    [Rook / Colt] My pedal assist is intermittent

    Your pedal assist may be intermittent after changing a flat. The reasoning behind this is that there is a specific washer layout that you need to have on your rear axle in order for the torque sens...

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    Phil D created an article,

    [Boar E350] My pedal assist is intermittent

    Your pedal assist may be intermittent after changing a flat. The reasoning behind this is that there is a specific washer layout that you need to have on your rear axle in order for the torque sens...

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    Phil D created an article,

    What is the best way to maintain my battery?

    As your battery is the most expensive part on your eBike, it is important to take good care of it so that you are able to use it for many years to come. Our batteries are made out of lithium ion ce...

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    Phil D created an article,

    Introducing our 2020 eBike lineup!

    For the past year, our team has been working over time to come out with four completely revamped products. We are proud to announce the 2020 Rook, Colt, Shred, and Boar.

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    Phil D created an article,

    My eBike doesn't turn on

    There may be a couple reasons on why your bike display may not turn on. In the majority of cases, there is a loose connection between the display and the controller (located within the frame of the...

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    Phil D created an article,

    What is your warranty policy?

    All of our bikes come with a comprehensive 1 year warranty on bicycle parts and 3 years on the frame. Labour and wear and tear items are not covered within the warranty. Upon purchasing the bicycle...

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    Phil D created an article,

    What is the difference between the Rook and Colt?

    The Rook and the Colt are very similar bikes. The primary difference between the two lies in the frame geometry.   The Rook features a low step design which allows people to get up and above the do...